Hotel Housekeeping: Operations and Management 3e (includes DVD)
By Unknown Author.
Description
The third edition of Hotel Housekeeping continues to provide a comprehensive and lucid coverage of the subject.The book explores the key elements of housekeeping as also its theoretical foundations and techniques of operations: the structure and layout of the housekeeping department, housekeeping inventory, guest room layout and maintenance, flower arrangement, and interior decoration. Beginning with an overview of the hospitality industry and the housekeeping department, the book discusses in detail management of housekeeping personnel, contracts and outsourcing, planning and daily routine...
ISBN(s)
0199451745, 9780199451746
