Hotel Front Office Training Manual with 231 SOP: Professional Front Office Management Guide for Hoteliers & Hospitality Students
By Hotelier Tanji.
Description
[ Recommended: Download Ebook Version (PDF) of this book from here: hospitality-school.com/training-manuals/front-office ] Front Office or Front Desk of a hotel is the most important place. It is treated as the nerve center or brain or mirror of the hotel. The first hotel employees who come into contact with most guests when they arrive are members of the front office. These people are mostly visible and assumed mostly knowledgeable about the hotel.Hotel Front Office Training Manual with 231 SOP, 1st edition comes out as a comprehensive collection of some must read hotel, restaurant and mo...
ISBN(s)
149096990X, 9781490969909
